Customer Service

Refunds

Instore Purchases

You have 14 days to return your purchase. Items must be in their original packaging and new  condition. Please provide us with a copy of your receipt or bank statement as a proof of purchase. We can offer an exchange if you no longer have the receipt. 

Online Orders

If you are not completely satisfied with your purchase please let us know at: hello@asobi-store.co.uk

Return the item(s) to us in their original condition and packaging within 30 days of receipt. Once your goods are accepted back in stock you will be issued with a refund within 7 working days.

Please note that we do not cover the delivery cost of any returns.

Gift Cards are not refundable.

Contact

hello@asobi-store.co.uk

Location

You can find us at:

6 Duke Street, Margate, Kent, CT9 1EP

 

 

Opening Hours :

Monday : 11:00 - 16:00

Tuesday : CLOSED

Wednesday : CLOSED

Thursday : CLOSED

Friday : 11:00 - 17:00

Saturday : 10:00 - 17:00

Sunday : 11:00 - 17:00

 

Buy Online + Collect at the Shop!

We are working in the basement most afternoons so ring the doorbell or email us to collect your order. hello@asobi-store.co.uk

 

Legal Terms

REFUNDS / EXCHANGES

 

Instore Purchases

You have 14 days to return your purchase. Items must be in their original packaging and resaleable condition. Please provide us with a copy of your receipt or bank statement as a proof of purchase. We can offer an exchange if you no longer have the receipt. 

 

Online Orders 

 

If you are not completely satisfied with your purchase please let us know at: hello@asobi-store.co.uk

Return the item(s) to us in their original condition and packaging within 30 days of receipt. Once your goods are accepted back in stock you will be issued with a refund within 7 working days.

Please note that we do not cover the delivery cost of any returns.

Gift Cards are not refundable.

 

Contact

hello@asobi-store.co.uk